Click on the links below for shipping information:
SHIPPING OPTIONS AND TRANSIT TIMES
Orders can be shipped via USPS First Class, Priority Mail, and Express Mail delivery and by UPS Ground and Expedited services. The shipping costs and transit times associated with the various delivery options can be compared prior to placing an order by using the “Estimate Shipping” link at the bottom of the Shopping Cart page.SAME DAY SHIPPING
Submit your order by 7pm Eastern Time and it will ship the same day.Our efficient fulfillment practices combined with our location on the west coast allow us to offer our customers SAME DAY shipping on orders placed by 7pm Eastern Time (business days). Large quantity shipments and orders of custom made products may take longer – we will notify you by phone or E-mail of any shipping delays beyond 24 hours.
To assist you in making a decision on method of delivery, you can compare the costs and transit times for shipping options available to your delivery address by clicking on the “Estimate Shipping” button on your shopping cart. You will be presented with the same shipping options during the checkout process. With SAME DAY shipping the transit times accessed on the shopping cart and checkout pages are the actual number of business days it will take for you to receive your order from the day it was placed.
FREE SHIPPING
Orders of $75 or more qualify for FREE Ground Shipping to addresses within the continental US.When your merchandise total is $75 or more and your "ship to" address qualifies, you'll see the FREE shipping option offered on the checkout page where you make your shipping method selection. Orders shipped to Alaska, Hawaii, the US Territories, and PO Boxes do not qualify for this free shipping offer.
The Ground Shipping map below shows the transit times in business days for shipments originating from our distribution center in Washington State. Since orders placed before 7pm Eastern Time are shipped the SAME DAY, the transit times shown on this map are the actual number of business days it will take for you to receive your order from the day it was placed. The transit times and shipping charges associated with other methods of delivery, including USPS First Class, Priority Mail, and Express Mail delivery and UPS Expedited services (Next Day, 2nd Day, 3 Day Select) can be compared prior to completing your order by clicking on the “Estimate Shipping” button at the bottom of your shopping cart.
RETURN POLICY
You can shop with confidence at Robin Reed Christmas Crackers, safe in the assurance that you are purchasing a hand-crafted product of quality and distinction. We offer all our customers a 100% guarantee on products purchased directly from our company. If for any reason you are unhappy with your purchase, you may return it for a full refund. Refunds cannot be granted for purchases of our products from other retail sources and mailorder outlets, but we would like to hear of any complaints customers have regarding purchases of our products and party supplies from other such sources.To register a complaint or request a refund, please contact:
Customer
Services
Robin Reed Christmas Crackers
4071 Hannegan Rd., Suite S
Bellingham, WA 98226-7623
360-715-2972
1-877-606-2972
sales@robinreedchristmascrackers.com
