What personal information do we collect?
In order to process your orders, provide support services and communicate marketing promotions which we believe will be of interest to you, we may gather the following personal information:- Name (first/middle/last)
- Billing and shipping addresses
- Company name (if applicable)
- Email address
- Phone/fax number (if applicable)
- Payment type, credit card type/number/expiration date.
How do we use your information?
We use your personal information to:- Process, fulfill and track online orders
- Bill your credit card for purchases
- Respond to your customer service inquiries or requests
- Provide requested services such as Coupon and Gift Voucher redemption and return/exchange information
- Offer information regarding products and services based on your interests or past purchases
- Send marketing and sales material via email
- Set up commercial accounts
- Conduct other general practices relating to our business relationship with you
How are cookies used on our website?
A cookie is placed on your computer during your online session with us to allow you to save items added to your shopping cart until you are ready to checkout and complete your purchase. A cookie is also used to store items placed in your shopping cart for up to 30 days for future reference. These cookies do not gather sensitive information like your name, address or credit card number. Instead this information is stored on our secure server when you set up your account with us and is only accessible to you when you sign into your account with your E-mail address. For security purposes your complete credit card information is never stored with your online account information. Your credit card details must be re-entered with each separate purchase you make from RobinReedChristmasCrackers.com.If you choose to delete our cookies from your computer you will loose only the contents of your shopping cart, not your account details. If you do not wish to maintain an account with us send an E-mail to garys@robinreedchristmascrackers.com with your request and we will remove your account information from our secure server.
Do we share your personal information with third party entities?
RobinReedChristmasCrackers.com does not share your personal information with any third party companies except as it relates to the processing and shipping of your order. For example, your credit card details are sent to a secure credit card processing center for authorization and your address information is used by the shipping agent you have selected to get your order to you in a timely fashion. We do NOT share your personal information with third party companies that analyze data, distribute postal or email communications, or compile and distribute customer databases.Can I opt out of promotional mailings from RobinReedChristmasCrackers.com?
To cancel your newsletter subscription and opt out of all postal and email promotions from RobinReedChristmasCrackers.com simply log into your account with your email address, click on the “Subscribe or unsubscribe from newsletter” link and uncheck the General Newsletter box. You can also opt out of our promotional emails by clicking on the relevant link that accompanies each such email. You can also fax your opt out request to 877-606-2972 or send a written request to:Robin Reed Christrmas Crackers
Attn: Promotional Mailings Department
4071 Hannegan Road, Suite S
Bellingham, WA 98226
Please note that if you opt out of our promotional mailings program, you may still receive business related communications such as order and shipping confirmations. Also please allow up to 7 business days for us to remove your information from our promotional mailings list.
